Privacy Policy

This Privacy Policy sets out the rules for the processing of personal data of users of the website owned by GLOBAL HOME MOBILE UK LIMITED.

We care about users’ privacy and the security of personal data provided to us. Personal data is processed in accordance with applicable data protection laws, in particular the UK GDPR and, where applicable, the GDPR.

1. Data Controller

The controller of personal data is:

GLOBAL HOME MOBILE UK LIMITED
71-75 Shelton Street
Covent Garden
London WC2H 9JQ
United Kingdom

Legal form: Private Company Limited by Shares
Country of registration: England and Wales
SIC code: 41202

The controller can be contacted by e-mail at: [email protected].

2. Scope of Personal Data Processed

The controller may process personal data provided by the user through the website, in particular via the contact form or newsletter subscription.

The scope of personal data processed may include:

  • first name and surname,
  • e-mail address,
  • phone number,
  • message content,
  • technical data related to the use of the website, such as IP address, cookie identifiers, device data, browser data, website activity and the source of entry to the website.

The controller does not require users to provide special categories of personal data, such as data concerning health, political opinions, religious beliefs or ethnic origin.

3. Purposes of Personal Data Processing

Personal data is processed for the following purposes:

a) Handling Contact Form Enquiries

Data provided through the contact form is processed in order to respond to enquiries, conduct correspondence and provide information about services.

The legal basis for processing is the controller’s legitimate interest in handling enquiries submitted by users and conducting communication.

b) Providing Offers and Information About Services

Personal data may be processed in order to prepare and present an offer, provide information about services and take steps at the user’s request prior to entering into a possible contract.

The legal basis for processing is taking steps prior to entering into a contract or the controller’s legitimate interest.

c) Newsletter and Marketing Communication

Personal data may be processed for the purpose of sending newsletters, marketing, promotional or commercial information only if the user has given voluntary, separate and explicit consent.

The user may withdraw consent at any time by using the unsubscribe link included in e-mail messages or by contacting the controller.

Withdrawal of consent does not affect the lawfulness of processing carried out before its withdrawal.

d) Website Analytics

The website uses analytical tools, including Google Analytics, to analyse how the website is used, the number of visits, traffic sources, the effectiveness of marketing activities and to improve the functionality of the website.

Analytical data may include information about the user’s device, browser, approximate location, time spent on the website, visited subpages and interactions on the website.

Website analytics are conducted on the basis of the user’s consent where such consent is required by applicable law.

e) Google Ads and Meta Ads Campaigns

The controller may use advertising tools such as Google Ads and Meta Ads, including remarketing technologies, conversion tags, pixels and similar technologies.

These tools may enable:

  • measuring the effectiveness of advertising campaigns,
  • analysing conversions,
  • displaying advertisements tailored to the user’s activity,
  • creating advertising audience groups,
  • limiting the number of times the same advertisements are displayed.

Data used for advertising purposes is processed on the basis of the user’s consent where such consent is required by applicable law.

f) Google Tag Manager

The website may use Google Tag Manager, which is used to manage tags and scripts implemented on the website, including analytical and advertising tools.

Google Tag Manager itself is used for the technical management of tags, while individual tools launched through it may process personal data or use cookies in accordance with the user’s consent settings.

g) Google Search Console

The website may use Google Search Console to monitor the website’s visibility in Google search results, analyse website performance, detect indexing errors and improve the technical quality of the website.

h) Google reCAPTCHA

The website uses Google reCAPTCHA to protect forms against spam, automated submissions and abuse.

Google reCAPTCHA may analyse technical data of the user, such as IP address, device information, browser information and behaviour on the website, in order to distinguish a user from automated bots.

4. Cookies and Similar Technologies

The website uses cookies and similar technologies.

Cookies may be used for the following purposes:

  • ensuring the proper functioning of the website,
  • protecting forms against spam,
  • remembering user settings,
  • conducting statistics and analytics,
  • measuring the effectiveness of advertising campaigns,
  • conducting remarketing and marketing activities.

The website may use the following categories of cookies:

Necessary Cookies

These cookies are required for the proper functioning of the website, including ensuring security and supporting basic functions. Without these cookies, the website may not function properly.

Analytical Cookies

These cookies help us understand how users use the website, which subpages they visit and what actions they perform. This allows us to improve the website and its content.

Marketing Cookies

These cookies are used to conduct advertising activities, measure the effectiveness of campaigns and display advertisements tailored to users.

The user can manage cookie consents using the banner or consent panel available on the website. The user may also change cookie settings in their web browser.

5. Tools Used on the Website

The following tools may be used on the website:

  • contact form,
  • Google reCAPTCHA,
  • Google Search Console,
  • Google Tag Manager,
  • Google Analytics,
  • Google Ads,
  • Meta Ads,
  • Meta Pixel or other Meta Business tools.

Some of these tools are provided by external entities, in particular Google and Meta. The use of these tools may involve transferring data to the providers of these services, in accordance with their own privacy policies and data processing terms.

6. Data Recipients

Personal data may be transferred to entities supporting the controller in operating the website and carrying out marketing activities, in particular:

  • hosting provider,
  • e-mail service provider,
  • contact form system provider,
  • analytical tools providers,
  • advertising tools providers,
  • companies providing technical, IT, marketing or administrative services,
  • entities authorised to obtain data under applicable laws.

Personal data is not sold to third parties.

7. Transfer of Data Outside the United Kingdom or the European Economic Area

In connection with the use of external tools such as Google Analytics, Google Ads, Google Tag Manager, Google reCAPTCHA, Meta Ads or Meta Pixel, personal data may be transferred outside the United Kingdom or the European Economic Area.

In such cases, data transfers are carried out using appropriate data protection mechanisms, such as standard contractual clauses, adequacy decisions or other safeguards required by applicable laws.

8. Data Retention Period

Personal data provided through the website will be stored for a period of 2 years from the date of the last contact or until it is no longer necessary for the purpose for which it was collected, unless applicable laws require a longer retention period.

In the case of newsletter subscription, personal data will be processed until consent is withdrawn or the user unsubscribes from receiving marketing messages.

Data processed for analytical and marketing purposes is stored in accordance with the settings of individual tools and the validity period of cookies.

9. Voluntary Provision of Data

Providing data in the contact form is voluntary, but necessary to submit an enquiry and receive a response.

Providing data for the purpose of receiving newsletters or marketing information is voluntary and requires the user’s separate consent.

10. User Rights

The user has the right to:

  • obtain information about the processing of their personal data,
  • access their personal data,
  • rectify inaccurate data,
  • erase personal data,
  • restrict the processing of personal data,
  • data portability,
  • object to the processing of personal data,
  • withdraw consent at any time where data is processed on the basis of consent,
  • lodge a complaint with the competent supervisory authority.

In the case of a controller registered in the United Kingdom, the competent supervisory authority is the Information Commissioner’s Office, also known as the ICO.

To exercise their rights, the user may contact the controller by e-mail at: [email protected].

11. Marketing Consents

Newsletters and marketing information are sent only to persons who have given separate consent.

The user may withdraw their consent at any time by:

  • clicking the unsubscribe link included in the e-mail message,
  • contacting the controller directly.

After consent is withdrawn, the user will no longer receive marketing messages unless they give consent again.

12. Automated Decision-Making and Profiling

Personal data is not used for automated decision-making that produces legal effects concerning the user or similarly significantly affects them.

Advertising tools, such as Google Ads and Meta Ads, may use data about the user’s activity to assign the user to specific advertising audience groups or to measure the effectiveness of campaigns. Such activities are marketing and analytical in nature.

13. Data Security

The controller applies appropriate technical and organisational measures to protect personal data against unauthorised access, loss, destruction, alteration or disclosure.

Access to personal data is granted only to persons and entities that need such access in order to carry out specific processing purposes.

14. Changes to the Privacy Policy

The controller may update this Privacy Policy in the event of changes to the operation of the website, tools used, scope of data processing or applicable laws.